Amazon and Flipkart have updated fee and penalty structures for sellers ahead of the festive shopping season, raising concerns among small businesses about added pressure on thin margins.
Amazon and Flipkart have revised their fee and penalty structures for sellers ahead of the festive shopping season, prompting concerns among small and medium businesses that higher charges could squeeze already-thin margins.
According to a notice on Amazon India's seller forum, the company changed how it calculates order cancellation fees for sellers using its Easy Ship and Self Ship services, effective August 17, 2026. Under Easy Ship, sellers store and pack products before handing them to an Amazon pickup executive for delivery. Under Self Ship, sellers handle packing and delivery themselves using their own courier or delivery service.
Previously, the cancellation fee was linked to category-specific referral charges. The notice indicates the calculation method has now been altered, though the exact new formula was not specified in the available information.
Flipkart has also revised its fee and penalty structure for sellers ahead of the festive season. Sellers have expressed worry that increased cancellation, dispatch, and other charges could add to operational costs. The festive period is a major sales window for e-commerce platforms in India, and seller fees directly affect their profitability.
Amazon and Flipkart have updated fee and penalty structures for sellers ahead of the festive shopping season, raising concerns among small businesses about added pressure on thin margins.
Amazon and Flipkart have revised their fee and penalty structures for sellers ahead of the festive shopping season, prompting concerns among small and medium businesses that higher charges could squeeze already-thin margins.
According to a notice on Amazon India's seller forum, the company changed how it calculates order cancellation fees for sellers using its Easy Ship and Self Ship services, effective August 17, 2026. Under Easy Ship, sellers store and pack products before handing them to an Amazon pickup executive for delivery. Under Self Ship, sellers handle packing and delivery themselves using their own courier or delivery service.
Previously, the cancellation fee was linked to category-specific referral charges. The notice indicates the calculation method has now been altered, though the exact new formula was not specified in the available information.
Flipkart has also revised its fee and penalty structure for sellers ahead of the festive season. Sellers have expressed worry that increased cancellation, dispatch, and other charges could add to operational costs. The festive period is a major sales window for e-commerce platforms in India, and seller fees directly affect their profitability.