Tata Consultancy Services has reportedly rolled out a Digital User Experience Monitoring tool on company laptops, raising questions about employee privacy and the boundary between cybersecurity and surveillance.
Tata Consultancy Services (TCS) has reportedly deployed a Digital User Experience Monitoring tool on its company-issued laptops. The move has sparked a workplace dilemma over where cybersecurity ends and employee surveillance begins. According to media reports, the tool can provide visibility into applications accessed on employee laptops and the amount of time spent on them. The reported deployment has raised concerns about the extent of tracking and what happens to the data collected from devices. With a workforce of hundreds of thousands, the scale of TCS makes any such technology applied across its corporate devices a matter of considerable scope, the reports noted. Specific details about data handling and usage policies were not disclosed.
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